Terms & Conditions
Legal Disclaimer
Welcome to Waters Edge Mercantile! Our Terms & Conditions and Legal Disclaimer provide important information about using our website and engaging with our products. It is crucial to read and understand these terms before making any purchase or using our services. However, please note that the information provided here is general in nature and should not be considered as legal advice. Each customer's specific needs and interactions are unique, and we recommend seeking legal counsel to ensure full compliance with the law.
Understanding Our Terms & Conditions
Our Terms and Conditions (“T&C”) outline the legal guidelines that govern the relationship between Waters Edge Mercantile and our valued customers. These terms are tailored to address the specific nature of our e-commerce business, ensuring clarity and transparency in every transaction. By establishing these legally binding terms, we aim to protect both our customers and our business.
Essential Elements of Our T&C
Terms & Conditions
Last Updated: 11/21/2025
Welcome to Waters Edge Mercantile (“we,” “us,” “our”). These Terms & Conditions (“Terms”) govern your use of our website, services, and the purchase of retail and dropshipped products made available through our online store (the “Site”). By accessing or using our Site, you agree to these Terms. If you do not agree, please discontinue use immediately.
1. General Information
Waters Edge Mercantile operates as a retailer and also fulfills certain products via third-party dropshipping suppliers. By placing an order with us, you acknowledge that some items may ship directly from our suppliers rather than our business location.
We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon posting. Your continued use of the Site signifies acceptance of any revised Terms.
2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to make purchases from our Site. By ordering, you represent that all information provided is accurate and complete.
3. Product Information
We strive to provide accurate product descriptions and images; however:
Colors, materials, and appearance may vary due to screen settings or supplier variations.
Dimensions and specifications are approximate unless otherwise stated.
Availability is subject to change without notice.
Dropshipped items may vary slightly depending on the supplier.
We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time without prior notice.
4. Pricing & Payment
A. Pricing
All prices are listed in U.S. Dollars (USD) unless otherwise stated. Prices may change at any time without notice.
B. Payment Methods
We accept major credit cards, debit cards, and other payment methods as listed at checkout.
By submitting payment information, you authorize us (and our payment processors) to charge the total order amount.
C. Taxes
Sales tax may be applied depending on your order destination and applicable laws.
5. Orders & Acceptance
Submitting an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including but not limited to:
Product availability
Suspicion of fraud
Errors in pricing or product information
Issues with payment authorization
If we cancel an order, we will notify you and issue a refund when applicable.
6. Shipping & Delivery
A. Shipping Locations
We currently ship to the United States (and additional locations if listed on our Site).
B. Shipping Methods
Orders may ship from:
Our warehouse
Third-party dropshipping suppliers
Partner manufacturers
This means orders containing multiple items may arrive separately.
C. Processing & Delivery Time
Processing and delivery times are estimates only. We are not responsible for delays caused by:
Carrier issues
Supplier delays
Customs (for international orders, if applicable)
Weather or other factors beyond our control
D. Incorrect Shipping Information
You are responsible for entering correct shipping details. We are not liable for lost packages due to incorrect addresses.
7. Dropshipping-Specific Terms
Some products are fulfilled and shipped directly from third-party suppliers. By purchasing dropshipped items, you acknowledge:
Packaging may differ from Waters Edge Mercantile branding.
Tracking numbers may originate from suppliers.
Shipping times may vary from typical retail processing.
Returns or exchanges may follow supplier-specific policies.
We work with trusted suppliers, but we cannot control all aspects of their operations.
8. Returns, Refunds & Exchanges
Our Return Policy applies to all purchases and is available on the Site. Key principles include:
Eligibility for returns depends on product type, condition, and supplier rules.
Certain items (e.g., personalized items, clearance items, used products) may be non-returnable.
Return shipping costs may be your responsibility unless the product is defective or incorrect.
Refunds are issued once returned items are inspected and approved.
Dropshipped items may require return to the supplier’s warehouse. Instructions will be provided case-by-case.
9. Order Cancellations
Order cancellations may be possible only before the order has been processed or shipped.
We cannot cancel orders that have already entered fulfillment, including dropshipped items.
10. Intellectual Property
All content on the Site—including images, product descriptions, logos, branding, graphics, and text—is the property of Waters Edge Mercantile or its licensors and is protected by copyright and trademark laws.
You may not:
Copy
Reproduce
Modify
Distribute
Sell
Or exploit any Site content without written permission.
11. User Accounts
If you create an account:
You are responsible for maintaining the confidentiality of your login information.
You agree to notify us immediately of unauthorized access.
We reserve the right to terminate accounts at our discretion.
12. Prohibited Activities
You may not:
Use the Site for illegal activity
Attempt to access restricted areas
Interfere with Site functionality or security
Upload harmful code or files
Engage in fraudulent activities
Violation may result in account termination or legal action.
13. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the content, policies, or services of third-party sites.
14. Disclaimers
To the fullest extent permitted by law:
We make no warranties regarding product suitability, durability, or performance.
All products are sold “as is” unless otherwise stated.
We are not liable for indirect, incidental, or consequential damages.
This includes any damages arising from the use of home décor, camping equipment, pet supplies, or dropshipped products.
15. Limitation of Liability
Waters Edge Mercantile shall not be liable for:
Losses caused by shipping carriers
Delays caused by dropship suppliers
Misuse or improper installation of products
Loss of data, revenue, or business related to site use
Our total liability is limited to the amount you paid for the item in question.
16. Indemnification
You agree to indemnify, defend, and hold harmless Waters Edge Mercantile and its affiliates from any claims, liabilities, damages, costs, or expenses arising from:
Your use of the Site
Your violation of these Terms
Your violation of any applicable laws
Your infringement of third-party rights
17. Governing Law
These Terms are governed by the laws of the State of [Insert State], without regard to conflict-of-law principles.
Any disputes shall be resolved in the courts of [Insert County/State].
18. Contact Information
For questions about these Terms & Conditions, contact us at:
Waters Edge Mercantile
Email: jamie@watersedgemercantile.com
Address: 101 RAINBOW DRIVE PMB 14564
LIVINGSTON TX 77399